Trados crashes all the time and I get tons and tons of different error messages 论题张贴者: Annika Abrahamsson
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I´ve never have this much trouble with Trados before but since I upgraded to 2021 it crashes all the time, I get tons of different error messages (for instance invoke something or other, couldn´t save to memory (or something like that), you´ve tried to something or other too many times, error messages about API for some add-ins (I don´t know which) etc.)) and it´s driving me crazy! I´ve even tried to uninstall it and reinstall it but to my surprise all my previous projects, settings etc. w... See more I´ve never have this much trouble with Trados before but since I upgraded to 2021 it crashes all the time, I get tons of different error messages (for instance invoke something or other, couldn´t save to memory (or something like that), you´ve tried to something or other too many times, error messages about API for some add-ins (I don´t know which) etc.)) and it´s driving me crazy! I´ve even tried to uninstall it and reinstall it but to my surprise all my previous projects, settings etc. was still there and now it´s impossible to deactivate my license.
What can I do to solve all of this topics so I can concentrate on working instead?
Thanks in advance!
Annika ▲ Collapse
| | | | Yossi Rozenman 
德国
Local time: 07:11
正式会员 (自2006)
English英语译成Hebrew希伯来语
+ ...
| I also bought 2021 - big mistake | Dec 26, 2021 |
Luckily I still have my 2015.
And I bought MemoQ.
| | | | | Uninstall plugins | Dec 27, 2021 |
Annika Abrahamsson wrote:
...API for some add-ins (I don´t know which) etc. After SR2 and the more so after your upgrade from an older version, some plugins, add-ins, or whatever you call them, need to be re-installed. Go to
C:\Program Files (x86)\SDL\SDL plugin installer
and run the Sdl.Community.SdlPluginInstaller.exe
Put down the list of your plugins to restore them later.
Uninstall all the plugins one after the other:
 Re-install all the plugins one after the other by selecting their up to date versions.
*If you have SDL WorldServer Components 2021 installed, go to the Control Panel/Programs and Features and uninstall the plugin. Then re-install the right version from Appstore.
If you can't deactivate (or activate) your license, ask RWS to reset it for you by posting a request here: https://community.rws.com/product-groups/translationproductivity/f/licensing
***However, I think you'd better post your cry for help there instead of simply asking them to reset the license. Probably, they will give you some specific instructions.***
[Edited at 2021-12-27 00:37 GMT]
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That helped, thanks!
However, today I get an error message regarding Object reference for the Rapid Add Term plugin. What can that be about?
Also I´m having trouble login in to my RWS account in relation to their QA plugin. Is that something I should talk to RWS support about?
/ Annika
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Annika Abrahamsson wrote:
...I´m having trouble login in to my RWS account. Is that something I should talk to RWS support about? Definitely it is. However they only accept support requests as RWS Community posts. If you can't log in, then how can you post a support request... Er... Probably you should use the Don't remember your password? link to email them and describe your issue.
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