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Access to the path denied for opening 2019 packages
Inițiatorul discuției: Ventnai
Ventnai
Ventnai  Identity Verified
Spania
Local time: 13:59
din germană în engleză
+ ...
Mar 14, 2019

Good morning

Does anyone have another solution for opening packages? I had a problem yesterday with a different message and resolved it with help from SDL support but now I'm getting a different message, which I have had before but the solution that the SDL Knowledge Base gives does not work and is for Studio 2015 and I am using 2019 on Windows 10. I also have SDL Freshstart, which doesn't work either. It is not possible to log on to SDL right now to open a support ticket.
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Good morning

Does anyone have another solution for opening packages? I had a problem yesterday with a different message and resolved it with help from SDL support but now I'm getting a different message, which I have had before but the solution that the SDL Knowledge Base gives does not work and is for Studio 2015 and I am using 2019 on Windows 10. I also have SDL Freshstart, which doesn't work either. It is not possible to log on to SDL right now to open a support ticket.

This is the message

Access to the path 'C:\Users\user\Documents\My Music' is denied.

Thank you

Ian ▲ Collapse
 
Lincoln Hui
Lincoln Hui  Identity Verified
Hong Kong
Local time: 19:59
Utilizator
din chineză în engleză
+ ...
Try this Mar 14, 2019

Right click the file -> Properties -> Uncheck the box "Read-only" if it is checked.
 
Ventnai
Ventnai  Identity Verified
Spania
Local time: 13:59
din germană în engleză
+ ...
INIŢIATORUL SUBIECTULUI
Thanks Mar 14, 2019

Thanks Lincoln. Not checked, unfortunately.
 
Amnon Shapira
Amnon Shapira  Identity Verified
Israel
Local time: 14:59
Membru (2011)
din engleză în ebraică
ZIP Mar 14, 2019

Hi Ventnai,
On the package file, replace the file type (sdlxliff) with ZIP.
open the ZIP, save the content and try translation of a single file or create your own local project.

Adam Warren
 
Ventnai
Ventnai  Identity Verified
Spania
Local time: 13:59
din germană în engleză
+ ...
INIŢIATORUL SUBIECTULUI
Thanks Mar 14, 2019

Thanks Amnon. I'll try that workaround when I need it. I would like a permanent solution. Clients really want a complete return package.
 
Lincoln Hui
Lincoln Hui  Identity Verified
Hong Kong
Local time: 19:59
Utilizator
din chineză în engleză
+ ...
Another option Mar 15, 2019

Also check if there's an "Unblock" box on the file's properties page.
 
Ventnai
Ventnai  Identity Verified
Spania
Local time: 13:59
din germană în engleză
+ ...
INIŢIATORUL SUBIECTULUI
Thanks Mar 18, 2019

Thanks Lincoln,

Still no permanent answer for this question. I submitted support cases to SDL almost a week ago and no solution.
 


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Access to the path denied for opening 2019 packages







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