A motivated and energetic business professional with over 19 years management experience in the finance and translation sectors; excellent leadership skills coupled with a strong drive to effectively execute initiatives at superior standards of excellence; a team player who develops collaborative relationships at all levels.
Technology: proficient in MS Word, Excel, PowerPoint, SQL, Internet and e-mail software. Fluent in English, French and Hungarian.
SELECTED ACHIEVEMENTS
OPERATIONS
Project management:
o Managed multiple translation projects simultaneously – assessed projects, identified customer’s needs, established priorities, negotiated and met deadlines, monitored project progress and strategy implementation, reallocated resources
Streamlining and change management:
o Reviewed and streamlined processes to increase customer satisfaction, documented procedures and processes, analyzed resource requirements, identified technological improvements.
o To streamline the reporting process, suggested numerous improvements for day-to-day
monitoring and overall tracking of projects and volumes that maximized efficiency.
o Improved unit’s efficiency by eliminating non-essential administrative tasks.
o Negotiated processes with outsourcing firms.
Budgets:
o Prepared budgets and forecasts, monitored expenses, prepared monthly budget reports, identified and implemented cost-saving opportunities.
o Prepared special event budgets for workshops, and special promotions.
Communications - English, French:
o Communicated with nominees about documentation required according legislation.
o Prepared documentation
o Coordinated actions among litigation officers, lawyers, mortgagors and property management companiesand maintained accounts payable and receivable. Prepared all material and documents needed by litigationofficers and lawyers.
o Promoted the company image by informing clients about the company’s products and services.
o Designed and produced presentations using MS PowerPoint.
PEOPLE MANAGEMENT
Human resources management:
o Managed up to 800 employees and ensured department operated effectively.
o Successfully led the team through three major implementation projects that included procedural and organizational changes, while maintaining a high level of customer satisfaction and even boosting team morale by fully supporting them throughout the changes.
o Recruited and hired staff for job openings, including translators.
o Dealt with several cases of misconduct, long-term disability, resignations and maternity leaves.
o Reallocated staff to manage resources effectively.
Training and teaching:
o Trained direct reports regularly.
o Trained employees to accommodate volume increase.
TECHNOLOGY
Special project - Windows 2000 SQL platform: Actively participated in and supported the IBM image project aimed at upgrading the unit computers from Windows 95 to Windows 2000 SQL. Tested and provided detailed reports. Reallocated computer resources to improve efficiency.
Assessment of software applications vis-à-vis the unit’s specific needs and, from my conclusions, advised Senior Management to purchases applications.
Technology-oriented and savvy: Kept abreast of technology innovations in general and more specifically in the translation field to assess software applications which improved efficiency.
TRANSLATIONS AND INTERPRETATIONS - English, French and Hungarian
Translation and revision
o Translated in a variety of fields including legal, financial, technical, scientific, accounting, management.
o Translated cable and fax messages and documentary credits on a rush-priority basis, foreign
correspondence, legal documents, contracts, financial statements and other documents.
o Revised, edited, proofread and performed quality control of translations.
Thoroughly established and documented complex translation procedures.