E-mail etiquette 101
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I loved it. It is clear, precise and tremendously useful. | | | neilmac Spania Local time: 11:12 din spaniolă în engleză + ... The what now? | Nov 17, 2014 |
Mostly common sense. However, I don't know about "don’t use Return Receipts on every single email", as I don't know what "return receipts" are in an email context. | | | Diana Coada (X) Regatul Unit Local time: 10:12 din portugheză în engleză + ...
It can't get any more basic than that. Does this really have to be put together in a blog post?! | | | Email tracking | Nov 18, 2014 |
neilmac wrote:
Mostly common sense. However, I don't know about "don’t use Return Receipts on every single email", as I don't know what "return receipts" are in an email context.
Email apps give the sender the option of requesting a receipt, and the recipient then has the option of notifying the sender that the message has been received/read. | |
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neilmac Spania Local time: 11:12 din spaniolă în engleză + ...
Elizabeth Tamblin wrote: neilmac wrote: Mostly common sense. However, I don't know about "don’t use Return Receipts on every single email", as I don't know what "return receipts" are in an email context. Email apps give the sender the option of requesting a receipt, and the recipient then has the option of notifying the sender that the message has been received/read. Ah, OK. Thanks for the explanation. I call these "receipt acknowledgements" and in EDI they are knowns as ACK. I don't use formal ACK requests as most, if not all of my clients, usually acknowledge delivery as a matter of course. If they haven't received the translations due, they soon let me know! However, I may occasionally add "please confirm receipt" if my wifi or other tech has been playing up, or if the files are unusually large, as the webmail services I use (Yahoo, Gmail) can be unreliable. I don't use Outlook or anything like that. | | | Kevin Fulton Statele Unite Local time: 05:12 din germană în engleză People could use BCC more | Nov 18, 2014 |
I regularly receive mall emails from friends/colleagues in which each recipient is displayed (cc:). The unfortunate consequence of this is that since many people still don't use an antivirus program, I receive a fair amount of spam shortly afterward, as well as all the responses from people who choose "Reply to all". Shockingly, I've received email from agencies revealing their entire vendor list. You'd think an agency would be smarter about things like that. Last year... See more I regularly receive mall emails from friends/colleagues in which each recipient is displayed (cc:). The unfortunate consequence of this is that since many people still don't use an antivirus program, I receive a fair amount of spam shortly afterward, as well as all the responses from people who choose "Reply to all". Shockingly, I've received email from agencies revealing their entire vendor list. You'd think an agency would be smarter about things like that. Last year a colleague sent out a mass mailing to about 100 friends. The resulting spam forced me to abandon that email address. If I'm writing to more than one person, I blind copy (bcc:) everyone, unless they're colleagues working on the same project. ▲ Collapse | | | To report site rules violations or get help, contact a site moderator: You can also contact site staff by submitting a support request » E-mail etiquette 101 Protemos translation business management system | Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!
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